Cookie Policy

1. Introduction

This Cookie Policy explains how Dot Business Integrated Solutions ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on our website and services. This policy should be read together with our Privacy Policy and Terms and Conditions.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be:

• Session cookies: Temporary cookies that expire when you close your browser
• Persistent cookies: Remain on your device for a set period or until manually deleted
• First-party cookies: Set by the website you're visiting
• Third-party cookies: Set by a third-party service on behalf of the website

3. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: Required for the website to function properly (e.g., storing your cookie consent preferences)
• Analytics Cookies: Help us understand how visitors use our website so we can improve it
• Functional Cookies: Enable enhanced functionality and personalization

4. Cookies We Use

Below is a detailed list of the cookies we use on our website:

Note: Google Analytics cookies are only set if you accept analytics cookies. We have implemented IP anonymization to protect your privacy.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyze how users interact with our website.

Information Collected

Google Analytics collects information such as:

• How you arrived at our website (referral source)
• Pages you visit and time spent on each page
• Device and browser information
• Approximate geographic location (country, region, city)
• Your anonymized IP address (last octet removed)

Privacy Safeguards

We have implemented the following privacy protections:

• IP Anonymization: Your IP address is truncated before being stored
• Data Retention: Analytics data is automatically deleted after 26 months
• No Advertising: We do not enable Google's advertising features or share data for ads
• User Consent: Google Analytics only loads after you provide explicit consent

Google's Data Processing

The information generated by cookies about your use of the website is transmitted to and stored by Google on servers in the United States and other countries. For more information about how Google processes data, please see:

• Google Privacy Policy: https://policies.google.com/privacy
• Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/us/
• How Google uses data when you use our partners' sites or apps: https://policies.google.com/technologies/partner-sites

6. Your Cookie Choices

You have several options to manage cookies:

a. Cookie Consent Banner

When you first visit our website, we display a cookie consent banner allowing you to:

• Accept all cookies
• Accept only essential cookies
• Customize your cookie preferences

You can change your preferences at any time by clicking "Do Not Sell or Share My Personal Information" in the website footer.

b. Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific sites
• Block all cookies completely
• Delete all cookies when you close your browser

To manage cookies in your browser, visit your browser's help section:

• Chrome: Cookie settings
• Firefox: Cookie settings
• Safari: Cookie settings
• Edge: Cookie settings

c. Google Analytics Opt-Out

You can opt out of Google Analytics tracking by:

• Installing the Google Analytics Opt-out Browser Add-on
• Disabling analytics cookies through our cookie consent settings

d. Do Not Track

We respect the Do Not Track (DNT) browser signal. If your browser sends a DNT signal, we will automatically block all analytics cookies and tracking.

7. California Privacy Rights (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: What personal information we collect through cookies
• Right to Delete: Request deletion of cookie data
• Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information

We do not sell or share personal information collected through cookies. However, using third-party analytics services like Google Analytics may be considered "sharing" under California law. You can opt out by clicking the "Do Not Sell or Share My Personal Information" link in our footer.

To exercise your California privacy rights, contact us at privacy@dotbusiness.solutions.

8. European Union Rights (GDPR)

If you are located in the European Union, United Kingdom, or European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Consent: We obtain your explicit consent before setting non-essential cookies
• Withdraw Consent: You can withdraw consent at any time through our cookie settings
• Access & Deletion: Request access to or deletion of cookie data
• Data Portability: Receive your cookie data in a portable format
• Lodge a Complaint: File a complaint with your local data protection authority

To exercise your GDPR rights, contact our Data Protection Officer at privacy@dotbusiness.solutions with "DPO" in the subject line.

9. International Data Transfers

Some cookies (e.g., Google Analytics) may transfer data to servers located outside your country, including the United States. We ensure that such transfers comply with applicable data protection laws through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Privacy Shield or similar frameworks (where applicable)
• Other legally recognized transfer mechanisms

10. Mobile Devices and Apps

Our mobile applications use similar tracking technologies including:

• Device identifiers (advertising ID, device ID)
• Firebase Analytics for usage tracking
• Local storage for preferences

You can control mobile tracking through:

• iOS: Settings → Privacy → Tracking → Limit Ad Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the "Effective Date" at the top of this policy
• Notify users through a website banner or email
• Request renewed consent if required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

12. Contact Us