Privacy Policy

1. Introduction

Dot Business Integrated Solutions (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and share your personal information when you use Bel Air Booking (“App”), and the rights and choices available to you.

By using the App, you agree to the terms outlined in this Policy. If you do not agree, please do not use the App.

2. Definitions

“Company” refers to the legal owner and operator of this App.

“App” means our mobile or web-based software service.

“User” or “you” refers to individuals who access or use the App.

“Personal Information” means any data that can identify or reasonably be linked to you.

“Anonymous Data” means non-identifying, aggregated information.

“Service Providers” includes platforms we use for infrastructure (e.g., Firebase).

3. Who Can Use the App

Bel Air Booking is designed for users of all ages. We do not knowingly collect personal data from children under 13 beyond what is necessary to fulfill a reservation. If you are a parent or guardian and have concerns, please contact us at privacy@dotbusiness.solutions.

4. What We Collect

a. Information You Provide (Linked to Your Identity)

• Contact Information: Your name, email address, and phone number collected to create and manage your reservation.

b. Automatically Collected Information (Not Linked to Your Identity)

• Device info: device type, operating system, IP address, and browser.
• Authentication data via Firebase Authentication.
• Anonymized contact details used for aggregate reservation analytics and service improvement.

We do not collect health, biometric, financial, or location data.

5. How We Use Your Data

We use your information to:

• Authenticate and manage your account.
• Create, confirm, and manage your restaurant reservations.
• Share your reservation details with Bel Air restaurant staff for the purpose of fulfilling your booking.
• Send booking confirmations and notifications.
• Monitor App performance and usage (internal analytics only).
• Respond to inquiries and provide user support.
• Improve and optimize our services.
• Comply with legal obligations.

6. How We Share Your Data

We do not sell or rent your personal information.

We may share data with:

• Bel Air restaurant staff — your reservation details (name, contact, date/time, party size) are shared solely to fulfill your booking.
• Firebase (Google) — backend authentication and reservation data storage. Privacy Policy
• Apple App Store — App distribution. Privacy Policy
• Legal authorities, when required by law, subpoena, or court order.
• Service providers, only as needed to operate the App (under binding confidentiality obligations).

All such providers are required to safeguard your information in accordance with applicable privacy laws.

7. Cookies and Tracking Technologies

We use Firebase Analytics, which may rely on cookies or device identifiers to understand usage patterns. These are used only internally and are not shared with advertising networks.

You can control or disable cookies via your device or browser settings.

8. Legal Bases for Processing (for EU/UK Residents)

We rely on the following legal bases under GDPR:

• Contract — to create and fulfill your reservation.
• Legitimate Interests — for internal analytics and service improvement.
• Legal Obligation — when processing is required by law.

9. Your Rights

Depending on your location (e.g., EU, UK, Canada, California), you may have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate information.
• Delete your data (“Right to be Forgotten”).
• Object to or restrict data processing.
• Withdraw consent at any time.
• Request a copy of your data (data portability).

To exercise these rights, contact us at privacy@dotbusiness.solutions.

10. International Transfers

Your information may be stored and processed on servers in the United States or other countries. When data is transferred from the EU/UK or other jurisdictions, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

11. How We Protect Your Data

We use industry-standard practices to secure your data:

• Firebase encrypts data in transit and at rest.
• Authentication is handled via Firebase Auth.
• Access is restricted to authorized personnel only.
• We review and update security measures regularly.

12. Data Retention

We retain reservation and account data only as long as necessary for: providing the service; legal or regulatory compliance; fraud prevention; and internal analytics.

You may request deletion of your account and related data at any time by contacting privacy@dotbusiness.solutions.

13. Changes to This Policy

We may update this Privacy Policy as needed to reflect legal changes or service updates. When we do, we will notify users by App notice, email, or an in-App banner.

Your continued use of the App after an update indicates acceptance of the revised Policy.

14. Contact Us